Career Opportunities

 Licensed Funeral Director/Embalmer, Lancaster SC

We currently have an opening for a Licensed Funeral Director/Embalmer at A Simple Service in Lancaster, SC. The Funeral Director/Embalmer manages all phases of the funeral arrangement from setting up funeral services to final disposition. The Funeral Director interacts directly with client families, making all arrangements, handling all aspects of the service and ensuring the client family receives a flawless experience that captures, acknowledges and shares the life purpose of their loved one. This position is considered a significant practitioner level and as such must be participating in professional funeral service function according to prescribed, established levels and have from time to time lead or supervisory responsibility of staff or of a designated function or department.

Job Type: Full-time

Role and Responsibilities:
Company/Financial
  • Demonstrates the utmost professionalism and ethical behavior
  • Understands and adheres to Company standard operating procedures and guidelines as outlined
  • Agrees to and supports Company policies/procedures as outlined in the Policy manual
  • Models and demonstrates a positive attitude and harassment free working environment
  • Completes all required learning and development outlined by the company
  • Ensures every client family is presented with all service and merchandise options – Every Family, Every Option, Every Time
  • Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
  • Acts to improve market share through participation in community events, groups and/or organizations and other community relationships as assigned by your supervisor
  • Carries out other projects/duties as assigned i.e. car washing, building/equipment repair, pre-need arrangement planning


Team Members
  • Oversees all staff members participating in services, ensuring that each member of the team understands their individual role and is professionally representing the location
  • Communicates to appropriate staff member areas of successful performance and performance needing improvement to meet business expectations.

Client Families
  • Works on-call/first call, in rotation as assigned i.e. phone, face to face, at the hospital, hospice, residence
  • Initial transfers of decedents, embalms, dresses, cosmetizes, caskets and prepares deceased on as needed basis (per appropriate licensing) to the instructions obtained from the family
  • Meets with client families to listen, educate and arrange personalized funeral services and ensures their experience with the business is of the highest quality
  • Utilizes systems/technology i.e. Matthews/Aurora Advisor in place to review merchandise options, enter contracts and complete necessary forms at time of arrangement conversation
  • Completes tasks and details resulting from the Arrangement Conference
  • Ensures proper paperwork, including permits and certificates are completed timely and in accordance with relevant laws and regulations
  • Conducts and attends funeral services regularly
  • Lead all post service follow-up as needed

Required Education and Technical Skills:
  • High School diploma or the equivalent
  • Valid state issued Funeral Director/Embalmer license (as per state licensing requirement)
  • Completed Mortuary School
  • A minimum of one (1) year experience in Customer Service
  • At least one (1) year of work experience – funeral industry preferred
  • Valid state issued driver’s license in good standing and acceptable driving record
  • Proficient computer skills in MS Office – Outlook, Word

Skills:
  • Strong customer service orientation
  • Excellent verbal and written communication
  • Professional appearance
  • Positive attitude
  • Diligent attention to detail
  • Team Player
  • Arrangement experience, but not necessary

Requirements:
  • Ability to work a flexible schedule including any days and weekends to meet customer demand
  • Proven work experience in similar role
  • SC Licensed
  • Valid driver’s license
  • Must pass drug test

Benefits:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Relocation assistance
  • Professional development assistance
  • Fully furnished house with all utilities paid located on property

Experience:
  • Funeral Director: 5 years (Preferred)

License:
  • South Carolina Funeral Director/Embalmer (FOE) License (Required)